Support

Questions, problems, or feature requests for any 8greyscale app — we read everything.

Contact us

Email support@8greyscale.com and include the app name (Odolog, Snapventory, or Hitchlist), your iPhone model, and iOS version. We aim to reply within 2 business days.

Common questions

Where is my data stored?

Only on your device, inside the app. 8greyscale apps have no servers and no accounts — nothing is uploaded, ever. That also means we can't recover data for you: use each app's free export or backup feature, and keep your normal iPhone backup (iCloud or computer) on.

How do restores and new phones work?

Your app data is included in your standard iPhone backup, so restoring a full iPhone backup onto a new phone brings your data with it. Odolog and Snapventory also offer a manual backup file you can save anywhere (Settings → Back up).

I bought Pro — how do I get it on my other device?

Pro is a one-time App Store purchase tied to your Apple ID, with Family Sharing enabled. On the other device, open the app's Settings (or the unlock screen) and tap Restore Purchases.

Do you offer refunds?

Purchases are processed by Apple, so refunds go through them: visit reportaproblem.apple.com, sign in, and request a refund for the purchase.

Will my data be used for ads or sold?

No. The apps collect nothing, contain no ads, and include no third-party tracking. See the privacy policies — they're short, because there's nothing to disclose.